Refund policy

Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Returns 

You may request a return within 14 days of receiving your item. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Proof of purchase is required.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued within a reasonable timeframe. Exchanges We only replace items if they are defective or damaged. If you need to exchange an item, please contact us.

Shipping Costs

 Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund unless the return is due to our error.

Contact Us If you have any questions about our refund policy, please contact our support team at sales@perfectsolutionsltd.ie